Plush Hair & Beauty collects and holds certain information or data about you when you use our contact request forms, book appointments directly, correspond with us by email or visit our salon.  

 

We request the minimum level of personally identifying information to run our business effectively. This is data you provide us directly, for example, your name and contact details. 

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We store notes with respect to services we undertake to ensure we maintain and exceed our level of service. Depending on the particular service(s) we are providing we may be required to ask questions related to your medical history. We will obtain your consent prior to storing information related to your medical history. 

 

We collect:

• Queries and feedback that you leave, including your email address and phone number when you contact Plush Hair & Beauty.

• Medical history and lifestyle information when you complete consultation forms prior to receiving treatments.

• Your email address and subscription preferences sign up to our email alerts and newsletter.

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This data can be viewed by authorised people to:

• Carry out the correct treatment on you.

• Respond to any feedback you send us, if you have asked us to.

• Contact you to remind you about appointments or events.

• Send newsletters by email to those who request them.

• To allow you to make transactions.

 

Where your data is stored

We store your data on secure servers, we have no paper records within the business.

 

Keeping your data secure

Sending information over the internet is not generally completely secure and we can’t guarantee the security of your data while it is in transit. Any data that you send is at your own risk. We have procedures and security features in place to keep your data secure once we have received it.

 

Disclosing your information

We take your privacy seriously and we will never share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.

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We may pass on your information if we are legally obliged to do so, or if we have to enforce or apply our other terms of use and other agreements. 

 

Your rights

You can find out what information we hold about you and ask us to not use any of the information that we collect. If you have signed up for email alerts, you can unsubscribe or change your settings at anytime by selecting the “unsubscribe” link that appears in every email.

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You can contact us at any time to request information we have stored about you. 

You can request the removal or deletion of personal data where there is no compelling reason for its continued processing.

 

 

How long do we keep your data?

Plush Hair & Beauty retains your personal data for as long as necessary to provide you with our services as our client. Plush Hair & Beauty are required under tax laws to keep your personal data for a minimum of 7 years. Health and Safety records will be retained for 10 years and where we have your consent for marketing purposes, we will retain the minimum required data until you notify us that you no longer wish to receive such information. 

 

Links to other websites

Our website contains links to other websites (Facebook and Instagram etc). This privacy policy only applies to this Plush Hair & Beauty website and doesn’t cover other services, suppliers or freelance information that we link to. These services have their own privacy policies and terms and conditions.

 

Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.